1. Introduction
Welcome to 3PL Marketplace. We respect your privacy and are committed to protecting the information you provide while using our platform.
3PL Marketplace is a business-to-business marketplace that connects warehouses, 3PL providers, buyers, shippers, brokers, and logistics professionals.
By using the platform, you agree to this Privacy Policy.
2. Our Privacy Commitment
We believe your information belongs to you.
3PL Marketplace does not:
- Sell personal information
- Rent personal information
- License personal information to advertisers
- Share user information with data brokers
- Build advertising profiles from user activity
Information collected is used solely to operate, maintain, secure, and improve the platform.
3. Information We Collect
Account Information
- Name
- Email address
- Phone number
- Login credentials
- Account role
Company Information
- Company name
- Business address
- Website
- Facility information
- Service offerings
- Company description
Marketplace Information
- Requests
- Proposals
- Listings
- Messaging activity
- Notification activity
Verification Information
- Business licenses
- Insurance certificates
- W-9 forms
- Facility photographs
- Supporting verification documents
Technical Information
- IP address
- Device information
- Browser information
- Session information
- Usage logs
4. How We Use Information
We use information to:
- Create and manage accounts
- Operate the marketplace
- Process subscriptions
- Verify businesses
- Provide customer support
- Investigate fraud
- Maintain platform security
- Improve platform functionality
5. Verification Documents
Verification documents are submitted solely for verification purposes.
Verification documents:
- Are not publicly displayed
- Are not sold
- Are not licensed
- Are not shared with advertisers
- Are not distributed to marketplace participants
Access is limited to authorized administrators responsible for verification review and platform operations.
6. Messaging Privacy
Communications exchanged through the platform are intended to facilitate business relationships.
3PL Marketplace does not monitor communications for advertising purposes.
Administrators may review communications only when reasonably necessary to:
- Investigate abuse
- Investigate fraud
- Respond to reports
- Address security concerns
- Comply with legal obligations
- Protect platform integrity
7. Public Information
Some information may be publicly visible, including:
- Company profiles
- Warehouse listings
- Verification badges
- Marketplace listings
Verification documents themselves are not public.
8. Stripe Payments
Payments are processed by Stripe.
3PL Marketplace does not store complete credit card information.
Payment information is handled according to Stripe's policies and security standards.
10. Data Security
We use commercially reasonable administrative, technical, and organizational safeguards to protect user information.
No method of transmission or storage is completely secure, and users acknowledge this risk.
11. Data Retention
Information may be retained as necessary to:
- Operate the platform
- Comply with legal obligations
- Resolve disputes
- Enforce agreements
12. User Rights
Users may:
- Update account information
- Request correction of inaccurate information
- Request account deletion where legally permitted
13. Third-Party Services
The platform may utilize:
- Stripe
- Hosting providers
- Email providers
- Analytics providers
Each maintains its own policies and practices.
14. Children's Privacy
The platform is intended for business users and is not directed to individuals under 18 years of age.
15. Changes
We may modify this Privacy Policy from time to time. Continued use of the platform constitutes acceptance of any updates.
16. Contact
Questions regarding this Privacy Policy may be submitted through the contact information published on 3PL Marketplace. Contact us.
17. Final Statement
Trust is a core principle of 3PL Marketplace.
We do not monetize user data. We do not sell user information. We collect only the information reasonably necessary to operate a trusted logistics marketplace.